Dogs and cats with corneal ulcers are often seen in a veterinary practice. Ranging from simple to complicated, a corneal ulcer can lead to infection, pain, and blindness in pets if not properly treated. Following the steps of this guide, created by a board-certified veterinary ophthalmologist and Vetrix, can help veterinarians provide better care and healing for corneal ulcers.

Step One: Classify the Corneal Ulcer

Providing a thorough eye exam allows for classification of the ulcer as either simple or complicated.

Simple corneal ulcer

The corneal ulcer remains superficial with no evidence of infection, scar formation, neovascularization, or corneal melting. The ulcer heals quickly within seven to 10 days with appropriate treatment.

Complicated corneal ulcer

Often associated with an underlying ocular condition, the complicated corneal ulcer may threaten the vision or integrity of the eye with potential loss of part or all of the corneal stroma. 

There is an appearance of infection, corneal melting, or neovascularization, where aggressive medical and/or surgical therapy is required.

Step Two: Identify the Underlying Cause

An eye exam should be performed to attempt to identify one of three underlying causes for the corneal ulcer.

Mechanical

A mechanical cause can include a traumatic injury like a bite or chemical burn, an eyelid abnormality, or a cilia abnormality such as distichia.

Primary corneal disease

Specific conditions such as tear film disease, corneal deposits, or Corneal edema can be precursors to corneal ulcers in dogs and cats.

Infectious

Viral, bacterial, and fungal infections can all contribute to many serious conditions, including corneal ulcers. 

Step Three: Design a Treatment Plan

Building a proper treatment plan to reduce infection, inflammation, and pain is an important step to take for the healing process to begin.

Simple corneal ulcer

Use broad-spectrum antibiotic drops or ointment every day as well as an oral anti-inflammatory for a prescribed regimen. An analgesia can be given for pain control as needed.  Atropine is indicated only if the pupil is miotic—a single application may be sufficient. 

Complicated corneal ulcer

Targeted antibiotics with frequent application are needed with a slow reduction in frequency. BID therapy is recommended beyond corneal ulcer being fluorescein stain negative. Oral anti-inflammatory and pain medication can be added to regimen as well as topical serum for melting ulcers. Atropine is indicated for miosis and reflex uveitis for pupil dilation. 

Step Four: Promote Better Healing for Simple and Complicated Corneal Ulcers

For more rapid healing, the addition of EyeQ Amniotic Eye Drops can be used to deliver natural anti-microbial and anti-inflammatory benefits. The convenient dropper comes in a dual-chamber bottle that provides extended shelf life and simple, on-demand, product preparation. 

Unique, powderized amniotic membrane drops quickly deliver components to the corneal ulcer. EyeQ therapy enhances corneal cell growth and migration when used with traditional therapies. 

Step Five: Recheck and Modify Plan

Routine follow-up exams continue for 60 days, documenting corneal ulcer healing, and allowing for modifications to the therapeutic plan.

Provide Better Care and Pet Treatments 

Advanced veterinary regenerative medicine is available from Vetrix, veterinary regenerative medicine that goes beyond traditional treatments for corneal ulcer treatment. Contact one of our professionals to rethink healing in your veterinary practice, using the latest advancements from Vetrix.  

These recommendations are designed to serve only as a general guideline. They are not intended to supersede institutional protocols or professional clinical judgment concerning patient care. EyeQ Amniotic Eye Drops do not provide immediate structural support and are not meant to replace tectonic surgical grafts.

Starting your own veterinary practice takes dedication and hard work, but it can also be greatly rewarding. You get to determine where you work, who you work with, and what kind of practice you want to have. It’s the best of all worlds with you in the driver’s seat.

Once you’ve made the decision to go for it, you’ll need to start wearing all kinds of hats. It’s what entrepreneurship is all about – getting you in the know of everything you need to run a smart, successful practice. With the right expertise, research, knowledge, and tips from those who’ve been there, you’ll have a more promising start in making your mark for your veterinary practice.

Gain Experience as a Veterinarian

When opening your own veterinary practice, the last thing you need to be doing is developing your skills as a veterinarian. It’s best to already have a few years of experience in hand, building confidence for you and your patients. Then you can tap into specialties for your practice, adding more advanced care and treatments as your veterinary practice takes off.

Revisit Business 101

That freshman business class doesn’t have to go to waste now that you’re starting your own veterinary practice. If you need a refresher, it may be worth the time and investment to complete an online small business course to ensure you know the basics of how to run a business. Those who skip this important step often find themselves wishing they hadn’t. 

Do the Groundwork

Research. Research. Research. Learn everything you can about what it takes to build a successful veterinary practice. Do you rent or own a space? Use an existing location or build? How will you find customers? How will you separate your practice from the competition? Talking with experts – accountants, architects, insurance agents, other veterinary practice owners – can give you extra knowledge you need to make smart decisions.

Check in With Your Budget

You’re going to need cash flow to get your veterinary practice off the ground. Look at your needs and wants to see how they fit within your financial plan. It could be that you don’t really need to build right now. Maybe you’d prefer to invest in advanced technologies and equipment. Once you have a solid plan, obtaining a loan may be an option to consider.

Find Your Talent

For a new veterinary practice, you can plan on needing a receptionist, a technician, and an assistant. As you grow, you can build your team as your client base and revenue builds. 

Provide Better Care

One of the ways to stay ahead of your competition is to offer better care to your patients.

Stay in touch with the latest therapies, surgical procedures and treatments as well as veterinary medicine innovators, like Vetrix regenerative medicine.
Contact one of our professionals to rethink healing with the latest Vetrix advancements in pet treatments for your new veterinary practice.

Most veterinarians open their own practice to help pets live healthy, happy lives. Yet, there’s much more to running a veterinarian practice for it to be successful. Listed here are six of the most common challenges veterinarians face and how to address each one to build a strong and resilient veterinary practice. 

#1: Marketing

Chances are you’re not the only veterinary practice serving your community. Competition can be fierce, challenging the best and the brightest to stay ahead. Marketing is one way to maintain your lead. Today’s digital social platforms are easily accessed and can be a cost-effective way to share services, specials, and pet reviews with the pet community. Other special programs help you stay connected through birthday wishes, appointment reminders, and promotions. Developing a simple, user-friendly website featuring your veterinary practice can also go a long way to keep pet owners tuned in for long-lasting relationships.

#2: Changing With the Times

Today’s veterinary practice has transformed into a more service-oriented provider of healthcare services for overall pet wellness. New software programs help you streamline everyday operations for things such as collaborating with specialty clinics or larger hospitals for referrals. This goes for diagnostic reports too, retrieving them directly from the lab to expedite health care treatments. Keeping up with technology that helps you do your job better is always a good thing.

#3: Pricing and Expenditures

Finding the perfect balance of revenue and expenses for your veterinary practice is key to helping you keep your business going and your pet owners happy. Tapping into a veterinary practice management software allows you to follow income and expenses to better understand purchasing patterns, helping you better manage high and low seasons of income.

#4: Customer Service

To improve customer interaction for follow-ups and other healthcare matters, a veterinary project management system can be greatly beneficial. A good system can also provide insights into who your most engaged customers are, allowing you to provide loyalty programs for long-standing pet owners and letting them know they are valued and appreciated.

#5: Employee Engagement and Satisfaction

Just as customers need to know they are valued, so do your employees in your veterinary practice. Show your employees that you value their time and effort by introducing practice management software, your go-to solution for improved efficiency and accuracy. Employees can use the software to manage pet admissions, inventory, and billing processes—making everything run more smoothly for a happier workplace.

#6: Learning New Treatments and Care

With so much going on in your veterinary practice, it’s hard to budget time to stay up to date on the latest therapies, surgical procedures, and treatments. Make a point to attend conferences, seminars, or training programs that keep you at the top of your profession. And stay in touch with veterinary medicine innovators, like Vetrix, to ensure you are giving your pets the most advanced treatments available. 

Stay in Touch for the Best in Regenerative Medicine

Contact one of our professionals to rethink healing with the latest Vetrix advancements in pet treatments for your veterinary practice.

Just as glaucoma is a primary cause of vision loss in humans, eye disease can be just as big of a threat to canines. This condition can come about due to genetic makeup or other causes but is almost always a progressive problem that should involve careful management by a veterinary ophthalmologist.

What causes glaucoma, how do symptoms present, and how do you treat glaucoma in dogs? Let’s take a closer look.

What Is Glaucoma?

Glaucoma is a progressive eye disease that is characterized by increased intraocular pressure (IOP) within the eye. IOP of the eye is maintained when the aqueous humor (eye fluid) that contains nutrients and vital oxygen is properly drained after production and use by the eye structures. This fluid is normally drained away from the eye after serving its purpose through an area between the cornea and iris known as the anterior chamber.

Dogs with glaucoma have a problem with the excess fluid draining from the eye, which generates undue pressure within the eye. This pressure can lead to damage or degeneration of both the optic nerve and retina, which can lead to total blindness over time.

There are actually two types of glaucoma: primary and secondary. Eye disease affects around 1.7 percent of the total dog population in North America.

What Causes Dog Glaucoma?

The main cause of glaucoma is the lack of aqueous fluid drainage that creates high intraocular pressure on the optic nerve, but the disease itself may have further root causes. Unlike humans, glaucoma among canines has not been found to be caused by an overproduction of aqueous fluid.

Primary Glaucoma

Primary glaucoma is usually rooted in genetics; there may be an abnormal anatomical feature that impedes the fluid drainage process. Specific breeds are more prone to glaucoma than others, such as:

  • Poodles
  • Beagles
  • Basset Hounds
  • Cocker Spaniels
  • Terrier Breeds

Primary glaucoma most often shows up in one eye initially but does usually affect both of the dog’s eyes.

Primary closed-angle glaucoma, primary narrow-angle, and primary closed angle are all variations that can be possible in dogs. 

Secondary Glaucoma

Secondary glaucoma occurs due to heightened intraocular pressure after an illness or injury that affects the eye and changes normal intraocular pressure. Some of the most common causes include:

  • Chronic uveitis – inflammation or infection of the eye that causes drainage blockage
  • Anterior lens luxation – the lens slips forward and causes drainage blockage
  • Ocular or facial tumors – forces a blockage that impedes proper drainage
  • Corneal ulceration – a ruptured lens creates a blockage due to inflammation and scar tissue
  • Intraocular bleeding – may cause a blood clot to form that creates a blockage

The secondary form is most common in canines, and can also affect certain dog breeds that have more protruding eyes.

Secondary closed-angle glaucoma and secondary open-angle glaucoma are possible further classifications in this form of glaucoma.

The Difference Between Acute and Chronic Glaucoma

Glaucoma can also be either acute glaucoma or chronic glaucoma, and vets do usually divide the signs into one or the other during treatment. Acute glaucoma is considered an emergency situation in veterinary ophthalmology, while chronic glaucoma is more of a long-term problem. Chronic forms of the disease usually present symptoms slowly over time instead of suddenly.

An acute situation may be caused by an injury or situation that drastically causes increased pressure over the course of a few hours. In some cases, a dog’s vision is salvageable if promptly treated by a veterinary ophthalmologist, but only about 50 percent of dogs retain their visual capacity.

Symptoms of Canine Glaucoma

Glaucoma symptoms for dogs may come on slowly or suddenly, depending on whether the situation is acute or chronic and primary or secondary glaucoma. Some of the telltale symptoms include:

  • Watery discharge from the eye
  • Physically visible changes to the eyeball, such as bulging or red and engorged sclera
  • Signs of eye pain, such as holding the eye closed, rubbing at the eye, or refusing to allow you to touch that side of the head
  • Lethargy, unresponsiveness, malaise, loss of appetite
  • Dilated pupil in the affected eye 
  • Loss of vision, either gradual or suddenly

Symptoms with the eye disease can be present for some time before the owner realizes there is an issue, but in acute cases, a dog can actually experience total vision loss in just a few hours.

Diffuse corneal edema (swelling of the cornea) can also be a sign of glaucoma, even though the condition can be related to other conditions like endothelial dystrophy.

Treatment for Canine Glaucoma

Most treatments for canine glaucoma focus on two goals: normalizing IOP to preserve or regain vision and alleviating pain by controlling IOP if vision is permanently lost. Good results can be achieved with a proper diagnosis and advanced treatments as part of a comprehensive care plan for the long term.

There are many treatments for canine glaucoma, but not all represent a higher level of care for maximized veterinarian services. Both medicinal and surgical treatment options may be necessary for optimal outcomes in some cases.

Medicinal Treatment for Dogs with Glaucoma

Medical therapy is most often a medicinal effort with either topical or systematic solutions. Below are a few often used for medical treatment in the earlier stages after the diagnosis.

Prostaglandin Analogs

As a topical therapy, prostaglandin analogs have been shown to lower IOP by increasing aqueous humor outflow. This presents a state of miosis and may physically open the iridocorneal angle for improved flow. 

Osmotic Diuretics

This treatment is used primarily for cases of acute glaucoma where vision can be improved. For many patients, mannitol significantly reduces IOP within 15 minutes of use. Oral glycerin is also effective, leading to a decrease of IOP within 30 minutes of use.

Topical Carbonic Anhydrase Inhibitors (CAIs)

Systemic and topical CAIs decrease the production of aqueous humor by reducing the synthesis of bicarbonate in the ciliary body. Methazolamide is a CAI that has been used for the treatment when dogs are unable to be treated topically.

Beta-Blockers

To help reduce the amount of aqueous humor, beta-blockers can be used for treatment, and some have actually been examined in a multicenter clinical trial. IOP reduction with beta-blockers is mild, which is why it is often used with other anti-glaucoma therapy. It’s important to note that beta-blockers should not be administered to dogs with asthma or cardiovascular disease.

Surgical Treatment Options for Dogs Glaucoma

Surgery may be recommended for either primary or secondary glaucoma if some defect in the anterior chamber could potentially be corrected. For example, anterior chamber shunts may be used to improve drainage away from the anterior area.

In later stages of the disease, laser surgery may be recommended to control intraocular pressure and keep the dog as comfortable as possible.

End-Stage Glaucoma Treatment with Enucleation

If all other treatments have proven ineffective and blindness is imminent, veterinary ophthalmologists transition from disease management to focusing purely on keeping the dog comfortable. During the final stage of glaucoma, the IOP can get excessively high, which makes the dog extremely uncomfortable. The most straightforward solution is enucleation (surgical eye removal).

What Happens If You Don’t Treat Glaucoma in Dogs?

Glaucoma is a progressive condition, which means a lack of intervention with veterinary medicine is likely to lead to blindness. Usually, the IOP will gradually worsen until the fluid and pressure buildup is so great that damage occurs to the retina or optic nerve.

Can a Dog Live with Glaucoma?

Dogs can live with glaucoma indefinitely, even though their quality of life can be affected without glaucoma therapy. Likewise, dogs can manage well even with total blindness; the animals learn to rely on other senses to navigate, including their keen sense of smell and hearing.

Is a Dog with Glaucoma in Pain?

Dogs with glaucoma can be in pain, especially in the latter stages of the disease. As the IOP builds within the eye, the dog is likely to show signs of distress and discomfort. This is one reason why it’s so important for dogs with glaucoma to be closely monitored; if the disease causes too much discomfort, the dog’s quality of life can be detrimentally affected.

After a year like 2020, making a focused assessment of how your practice is doing is a good move for 2021. This helps to ensure you’re making all the right decisions for your practice, patients, and employees when considering veterinary practice improvement this year. Consider these guidelines to help you start off on the right track.

#1: Develop Your Team

You’re only as strong as your weakest link, so strengthen the connection. Offer educational opportunities and specialized training to your employees, while setting goals to help them improve. You can also learn what motivates each member to find new areas that may be of interest to them. Maybe it’s building relationships with clients, expanding digital communications, performing IT security, or helping with billing procedures. Keeping staff engaged for continued growth can only lead to veterinary practice improvement for a better year.

#2: Make Necessary Changes

Ask yourself what hasn’t been working around the office. And better yet, change it! Do digital files need attention to keep patient records organized and accurate? Are specific treatments substandard? Or maybe the kennel could use some extra care to keep it clean and sanitized. Whatever it may be, do something about it before further decline leads to revenue decline. 

#3: Build Stronger Communication With Your Team

Just like in any relationship, communication with your staff is key to success. Make a point to have weekly staff meetings to discuss tasks and concerns, share successes, and study industry best practices. Celebrate birthdays and holidays for team building. And don’t forget to check in with team members individually from time to time to let them know they’re appreciated.

#4: Discover Something New

There’s always something new to learn for veterinary practice improvement. Take a look at the areas of your office and go from there. Do you know enough about your accounting system and how billing is accomplished? Are there better ways to market your practice through social platforms and a website? Maybe there are new advancements in veterinary treatments that can help you provide better care to your patients. Make it happen for your practice and your patients.

#5: Add New Treatments From Vetrix

The best thing you can do for your patients is offer the most advanced treatments for the best results. Vetrix provides the latest in veterinary regenerative medicine to rethink healing. Learn more about our advanced care below: 

Vetrix BioSis – Supports tissue repair to help the body gradually heal itself.

EyeQ Amniotic Eye Drops – Easy-to-use, nonsurgical option to promote healing, modulate inflammation, and provide long-lasting lubrication.

Amniotic Ocular Discs and Grafts – Amniotic membrane used to manage eye disorders including the reconstruction of the corneal epithelial surface.

Healion Amniotic Particulate Matrix – Nonsurgical, regenerative treatment accelerates wound healing for greater confidence in care.

Make This Year Count

Hold on to your resolutions this year for veterinary practice improvement with these tips and more you’ll discover along the way. You can also contact one of our professionals to rethink healing with the latest Vetrix advancements in pet treatments.

We all need oxygen to survive. When it comes to dogs and cats, you may be surprised to learn the two tissues that need oxygen the most are the brain and the retina. Both have perfectly evolved to use high levels of oxygen at just the right balance of oxidative stress.

The retina and the brain have similar barriers of specialized cells that protect them from toxins. Many factors—including aging and eye inflammation—can cause a breakdown in the control of oxidative stress, leading to poor retinal health such as a retinal detachment. These can occur quite easily due to a weakened neural retina that separates and “unzips” from the retinal pigment epithelium.

Retinal Detachments

Dogs and cats are often seen for retinal detachments. It’s often a genetic condition for dogs or a result of trauma, cancer, uveitis, or cataract surgery. High blood pressure is the largest cause for senior cats. Both can experience loss in night vision when age is a factor. 

Most Common Retinal Disease for Dogs

More commonly seen as a genetic retinal disease in dogs of all breeds is Progressive Retinal Atrophy (PRA). Most PRA patients are between the ages of 6 and 8. Many will also develop cataracts. Unfortunately, there is no cure for PRA.

Vetrix Eye Solutions to Rethink Healing

Leading the way in regenerative treatments and technologies, Vetrix rethinks healing to promote cell growth and migration, while reducing inflammation within the eye for healthy healing.

Vetrix EyeQ Amniotic Eye Drops are one solution we offer to veterinarians to promote better eye health for their patients. These drops provide a micronized, naturally occurring, biological scaffold with innate high concentrations of anti-inflammatory components. Reduced inflammation and rapid epithelialization occur as a result.

Using EyeQ Amniotic Eye Drops is easy, and it’s packaged for a long shelf life. Following treatment, the patient is monitored to reveal successful results. While our EyeQ Eye Drops help treat many things, they are not a solution or treatment specifically for PRA. 

What Makes EyeQ Different

Promotes Healing

The product’s concentrations of growth factors and immune-privileged components promote rapid cell migration and epithelialization to the defect.

Modulate Inflammation

Offering strong concentrations of anti-inflammatory properties, EyeQ Amniotic Eye Drops modulate inflammation, creating an environment of superior healing.

Long-Lasting Lubrication

Hyaluronic acid presents a strong, long-lasting lubricant that prevents micro injury from blinking.

Learn More About Vetrix

Vetrix is an innovator in the development of state-of-the-art regenerative medicine to help veterinarians treat patients recovering from an illness, surgery, serious wound, or eye condition. EyeQ Amniotic Eye Drops can be ordered directly from our online store

We look forward to sharing more about our technologies and treatments with you!

As a veterinarian or pet owner, taking proper care of a pet’s eye health is especially important when a corneal ulcer or defect is present. These can be caused by a bacterial infection, a bee sting, or an injury, such as a poke from a stick. Corneal conditions can be quite painful with a potential for worsening and future complications, including blindness.

Eye drops are often used for corneal conditions to reduce inflammation and fight infection. While these less invasive treatments can be of tremendous benefit for suffering pets, they can also miss the mark if administered incorrectly. EyeQ Eye Drops for pets take the guesswork out of eye drop administration, offering a clear step-by-step process for fast, effective treatment.

How to Administer EyeQ Amniotic Eye Drops for Pets

EyeQ is different, designed with simplicity and performance in mind. Packaged in a specialized dual-chamber bottle, the medicine can be easily stored for an extended shelf life of 18 months prior to mixing. Once the solution is mixed for treatment, it should be stored in the refrigerator and used for up to one month.

When you’re ready to use EyeQ Eye Drops for pets, follow these mixing steps:

1. Warm the bottle in your hand until the contents are room temperature. 

2. Remove the safety seal around the cap. Press downward firmly with the palm of your hand, holding the bottle with your other hand. You will feel a “pop” and see the amnion fall into the saline.

3. After mixing, the bottle will appear cloudy. It may or may not have a plastic disc in the chamber. Either way is okay. If the bottle does not look cloudy, try pressing on the top again until the seal is broken.

4. Apply mixed eye drops directly to the defected cornea to promote wound healing.

5. Monitor the pet in a safe, comfortable setting.

Standard Treatment Plan for EyeQ Eye Drops for Pets 

The standard treatment for EyeQ Eye Drops is a single drop between one and three times a day, depending on the severity of the particular case you’re treating. 

EyeQ Eye Drops for Pets Provide Many Benefits

Promote healing 

EyeQ’s innate concentrations of growth factors and immune-privileged components promote rapid cell migration and wound healing.

Modulate inflammation

EyeQ Amniotic Eye Drops modulate inflammation, which creates a superior healing factor.

Long-lasting lubrication

High-molecular weighted hyaluronic acid (HC-HA) provides long-lasting lubrication.

See the Difference EyeQ Can Make

To learn more about EyeQ Eye Drops for pets, contact us
You can also request a free sample of EyeQ Amniotic Eye Drops and see the results for yourself.

Eye Drops for Pets: What Is EyeQ

When it comes to eye health, dogs are more at risk for developing debilitating diseases such as ulcerative keratitis, also known as corneal ulcers–-which can rupture, or in severe cases lead to the loss of an eye. These more advanced eye issues can progress quickly, and if left untreated can cause serious damage or blindness.

As a veterinarian, your job is to deliver the best patient care possible for your four-legged patients, and to make sure they live healthy, happy lives. Our EyeQ Eye Drops are an easy-to-use, non-surgical option that enables you to offer the very best regenerative care, helping you treat your patients with quality and confidence. 

What Is a Corneal Ulcer?

A corneal ulcer is a painful wound or an abrasion on the corneal surface. In most cases, a superficial cornea is not a serious injury, but still requires veterinary care.

However, if a patient has a deep corneal ulcer, it’s usually indicative of a bacterial infection. The bacteria release substances that degrade the corneal stroma, causing the ulcer to progress deeper. If the ulcer progresses to the deepest level of Descemet’s membrane, this is referred to as a descemetocele, and is a medical emergency. If the membrane ruptures, the fluid inside of the eye can leak out and cause irreparable damage including blinding damage to the eye.

Eye Drop Treatment for Corneal Ulcers

While the healing process takes place, veterinarians often prescribe antibiotic eye drops to prevent infections as well as anti-inflammatories to reduce inflammation. An eye-drop-based treatment allows for a less invasive way to promote corneal healing. Our eye drops can also be used as an adjunctive therapy—using them alongside antibiotics can be very effective. 

What Makes EyeQ Different?

EyeQ Drops Promote Healing

EyeQ’s innate concentrations of growth factors and immuno-privileged components promote rapid cell migration and epithelialization of the defect. 

EyeQ Drops Regulate Inflammation

Corneal defects cause dramatic inflammation. With potent concentrations of anti-inflammatory properties, EyeQ Eye Drops regulate inflammation which creates a superior healing environment. 

EyeQ Drops Provide Long-Lasting Lubrication

High-molecular weighted Hyaluronic Acid (HC-HA) provides a viscous, long-lasting lubricant that prevents micro-injury caused by blinking.

Do You See Patients With Corneal Ulcers and Defects in Your Practice?

As a specialist in animal medicine, are you frustrated with treatments that take too long to show adequate results? Are you looking for other options for your patients before you resort to surgery? Are you looking for an effective treatment that makes both your clients and patients happy? 

Vetrix EyeQ Amniotic Eye Drops provide a micronized, naturally occurring, biological scaffold with innate high concentrations of anti-inflammatory components that modulate inflammation and promote rapid epithelialization.
To learn more about our EyeQ Eye Drops, contact us!